Customer support administrator to Alnarp - Hiring in process/Finished, not possible to apply

There is a place that not everyone knows of. A place that, with its combined brainpower, works wholeheartedly to make the world a better place. And because of its independence can be uncompromising in that purpose. Who knows that the way to solve a mission is to be creative and have fun. This place is called RISE and we have an offer that is difficult to resist. Exciting assignments that do good.

• Do you thrive in a coordinating role with a lot of customer contact?
• Are you driven by giving customers world-class service?
• Do you combine accuracy with aptitude in finding new solutions?

If so, please continue reading, because you may well be our new customer-support staff with placement in Alnarp.

About the role
As a customer-support employee you will play a key role and will be RISE's interface with the customer. In your work you will have great personal responsibility and will coordinate customer assignments from start to finish. The assignments may differ, depending on the department you are working in, but the main customer-support assignments at RISE are:

• Customer contacts throughout the assignment regarding support and administrative issues
• Order management
• Coordination/planning of assignments
• Coordination of educational and training activities
• Handling of documents, certificates etc.
• Invoice management
• Other department-specific assignments

Who are you?
You work independently and proactively, are flexible and responsive, and bring structure and order to the work processes you run or take part in. You like change and development and thrive in an environment in which you are expected to take the initiative in resolving problems that arise. Our customers and partners may be international, and you will thus feel at home expressing yourself in both spoken and written Swedish and English. In your role you will have many customer relationships, thus it is crucial that you be truly service-minded and be able to prioritise and set limits when necessary.

We would like you to have completed the relevant secondary education, and to have experience of direct customer contact and service. You are very comfortable expressing yourself in spoken and written Swedish and English. Great emphasis will be placed on personal qualities.

Are we right for each other?
Within RISE, we believe that it is through collaboration with colleagues, customers and partners that we challenge boundaries and develop new knowledge and skills. If youare motivated by working in a forward-looking and innovative environment wherecollaboration is part of everyday life, we believe that you have the rightattitude and drive to succeed in this role.

We do not promise you a simple job, but guarantee you an exciting journeywhere, together with our dedicated and competent RISE colleagues, we contributeto a sustainable future and towards ensuring we are ahead of the globalcompetition. We hope you want to join us!

Welcome with your application! The deadline for applications is 26 January. For further information on the job please contact Eddie Hasth, +46 10 516 61 26.  

Click on "Apply for position" to get to the recruitment tool.